Big data can be defined as ‘the large volume of data – both structured and unstructured – that inundates a business on a day to day basis’, according to research done by the University of Norwich. Data that modern businesses generate including web traffic logs, social media posts, blog posts, transactional data etc.
By understanding big data and analyzing it correctly, leaders can benefit greatly from the insights provided which will lead to better decisions and more strategic businesses. It can be used to extract insights on consumer behavior, market trends, revenue growth, as well as brand perception and reach; therefore solving diverse automation and leadership challenges.
Find more fascinating research on big data’s role and impact on organizational leadership and management in this Infograpic brought to you with compliments from the Norwich University’s Online Master of Science in Leadership program.
It explains the challenges posed by big data, how big data is utilized across organisations, how big data is fueling business growth, requirements for handling big data and some case studies.
This story from Lance Hamel, is about a complex Customer-centric strategic project to improve customer experience in the Retail Industry that took 7 months to complete. The complexity was due to having to implement an unknown cloud-based solution using an agile approach in a traditional waterfall environment, with an unknown vendor. The systems integrator promised technical skills some of which they didn’t have, and subsequently had to be outsourced. That delay caused increased pressure towards the end of the project.
Going Agile
After less successful prior attempts, the team was mobilised quickly and was able to deliver a minimum viable product (MVP) after 6 months. This was an early win for the business and it took about one third of the time it normally takes to implement a new solution.
The Business had an active and involved project sponsor who was also the product owner. Through-out the life-cycle of project, following an Agile approach, the project team was aligned on a daily basis. The Sponsor had a briefing 2-3 times a week, when she did regular prioritisation with her team; therefore there was a close alignment between business and the project team.
The vendor was leading the agile process. They had a very transparent way of working between IT and Business,. The right stakeholders were involved with sprint planning, backlog grooming, reviews and briefings. They also attended sprint reviews/retrospectives in a continuous improvement process.
New way to manage projects
There was a complete shift in the way they managed the project. Instead of …..
Read more ….. for many lessons learned and key take-aways for future projects.
Through the power of goal setting, project managers can set objectives for their teams and watch them accomplish their mission. Goals need to be SMART: Specific, Measurable, Achievable, Relevant and Time-bound.
There are several benefits to SMART goals, like when project managers outline their expectations by keeping them out in the open. In so doing, they increase the probability of employees and team members being successful by up to 70%, thanks to regular check-ins, updates and group accountability. This statistic is supported by the recent research of Dr. Gail Matthews.
SMART goals help project managers effectively create the focus and drive that employees and organizations need to constantly operate as high performers. High-performing organizations successfully complete an average of over 80% of their projects.
Through SMART goal setting, priorities become clear. There is a clear and specific focus that employees of all levels are committed to. Along with clarity and focus, the motivation of being able to measure progress in light of milestones achieved, further bolsters the positive effects and total results of SMART goal setting.
For more on the power of GOAL setting see the Infographic from Brandeis University.
In a previous article about being a professional project manager, we explained the characteristics of a professional, the type of qualifications within the profession as well as the benefits to the individual and the organisation. This article will explain the main project management bodies, as well as the certifications on offer.
Who are the recognised Project Management Bodies?
There are three main recognised bodies for project management who provide a range of project management best-practice methodology, principles, qualifications, certifications and professional membership.
There is considerable overlap with what each of the three Bodies considers as best-practice project management. The differences tends to be more related to the level, focus, breadth and depth of project management principles, processes, techniques and methods rather than there being any fundamentally conflicting views about best-practice project management.
The three main recognised project management bodies are:
Project Management Institute (PMI) – The PMI is the largest global membership association for project management professionals. At the heart of the PMI philosophy is ‘A Guide to the Project Management Body of Knowledge (PMBOK Guide)’, comprising of core project management processes and techniques. Training is delivered through PMI Registered Education Providers (REP). PMI is headquartered in the USA.
Association for Project Management (APM) – The APM’s mission statement is to develop and promote the professional disciplines of project and programme management for the public benefit across all sectors of industry. At the heart of APM ethos is the APM Body of Knowledge (APM BoK), comprising fifty-two knowledge areas required to manage any successful project. APM BoK provides a framework and key principles for managing projects. Training and examinations are delivered through APM Accredited Training Providers. APM is headquartered in the UK.
Association for Project Management Group (APMG) – The APMG is the registered examination institute and administer qualifications, certifications and accreditations for Axelos on behalf of The Cabinet Office. The Cabinet Office is the owner of the PRINCE2 method for managing projects and MSP for managing programmes. PRINCE2 is an acronym for Projects In Controlled Environments. MSP is an acronym for Managing Successful Programmes.PRINCE2 is a structured process-based method for effective project management and a de facto standard used extensively by the UK Government and is increasingly used in the private sector.
Certifications offered
The most well-known certifications in the project management marketplace today are awarded by these three institutions.
1. PMI®: Project Management Institute
PMI is the world’s leading not-for-profit membership association for the project management profession, with more than half a million members and credential holders in 185 countries. Their worldwide advocacy for project management is supported by a globally-recognized standards and credentials, an extensive research program, and professional development opportunities.
CAPM®– Certified Associate in Project Management
PMP® – Project Management Professional
PgMP® – Program Management Professional
PMI-RMP® – Risk Management Professional
PMI-SP® – Scheduling Professional
2. APM: Association for Project Management
As the largest independent professional body of its kind in Europe, their membership extends to more than 20 000 individual and 500 corporate members throughout the UK and abroad.
Introductory Certificate in Project Management
APMP
APM Practitioner
CPM: Certificated Project Manager
APM Risk Certificate – Level 1
APM Risk Certificate – Level 2
Registered Project Professional (RPP)
3. APMG-UK:
APMG-UK is the United Kingdom arm of APMG-International, a global Examination Institute accredited by The APM Group. APMG-UK specialises in the accreditation and certification of organisations, processes and people, within a range of industries and management disciplines and is currently the Official Accreditor of the Office of Government Commerce (OGC).
Agile Project Management
APMP Foundation, Practitioner, Professional Bid & Proposal Management
CHAMPS2 – Change Management Foundation
CHAMPS2 – Change Management Practitioner
Earned Value Management (EVM) Certification
PRINCE2® Foundation
PRINCE2® Practitioner
PPS – Programme and Project Sponsorship
M_o_R® Foundation and Practitioner (Management of Risk)
4. IPMA®: International Project Management Association
The IPMA® is a world leading, non-profit making project management organisation which represents more than 50 project management associations from all continents of the world. The organisation actively promotes project management to businesses and organisations around the world in order to increase the recognition of the profession.
IPMA: International Project Management Association
Level A – Certified Projects Director
Level B – Certified Senior Project Manager
Level C – Certified Project Manager
Level D – Certified Project Manager Associate
5. Six Sigma
Six Sigma is a business management strategy originally developed by Motorola, USA in 1981. (Unfortunately, there is no recognised Six Sigma accreditation body or single organization which oversees a standard body of knowledge or standardized Six Sigma tests and certification).
What does a professional project manager really mean? Defined simply it means the level of excellence or competence that is expected of a professional.
Next you want to know what are the characteristics of a professional project manager.
Characteristics of a Professional
In a profession, people would be expected to have characteristics like:
Advanced education and expertise
Membership to professional bodies
Implicit adoption of that organisation’s ethics
Commitment to continual professional development and learning
Sense of responsibility to the wider public
Consistent exercise of discretion and judgement
Qualified or not
Professionals would have a qualification, an accreditation and/or certification. Let’s look at the definitions to be clear:
Qualification – A learning outcome as a result of formal tuition. Diplomas, Degrees and post-graduate degrees in Project Management are available from Training Institutions or at Universities and Business Schools nationally in your country or even internationally.
Accreditation – Recognition provided to a candidate in accordance with the criteria of a specific organisation or institution typically based on a combination of knowledge and demonstrated ability.
Certification – Certification is often needed to work in some trades. It usually means an individual has passed a trade test administered by a recognised authority. Possessing a certificate of completion of a course is typically not the same as being certified. Examples of popular certifications are PMP, Prince2 and Agile Practitioner.
Registration – A Professional Registration gives a license to operate and to practice within a scope of operation and to take responsibility for the work. It provides authority to perform a certain scope of work without supervision. The registration is typically a statutory requirement.
Designation – In some countries a designation is a job title. It’s the title conferred by a recognised professional body that could be statutory or non-statutory, based on certain criteria defined by the professional body.
What are the benefits of achieving a qualification or certification?
Both an individual and the organisation they work for should benefit from an individual achieving a project management qualification or certification. Dependent upon the nature of the organisation and its business, some of the key potential benefits are as follows:
Benefits to the organisation:
Best-practice knowledge, skills, tools and techniques acquired through the training necessary to achieve a qualification are deployed back in the work place.
Improved capability and competence to deliver an organisation’s programmes or projects, resulting in increasing customer satisfaction and reputation, saving costs, utilising resources more effectively and positively impacting morale.
Supports individuals with their personal and career development planning. This in turn can result in increased appreciation of, and commitment to the organisation, by the individual.
Catalyses improvements to an organisation’s own project or programme management methods and processes through gaining an understanding of best-practice.
Enhances the credibility of the organisation to own clients and customers through having project or programme staff that have achieved externally recognised certification or qualification.
External recognition of an individual’s project management knowledge and capabilities indicating a core level of embedded understanding, which is then likely to be applied back in the work place.
Benefits to the individual:
Provides the individual with additional and portable knowledge, skills, tools and techniques in order to be more successful in managing and delivering projects or programmes.
Enhances career development prospects through having achieved an externally recognized qualification or certification.
Demonstrates to the employer, the individual’s desire, commitment and capabilities to learn and improve themselves, and thus improving an individual’s reputation within the organisation.
Provides an external industry-wide benchmark of an individual’s project management knowledge and competence.
One of the biggest compliments a professional project manager can receive, is when stakeholders (customers) call you back by name to do additional projects for them.
It is my belief that you are only as good as your last project; therefore project managers should always strive to be professional and competent on every project, since you never know if it is your last…
Please comment and share if you have had good experiences with ‘last’ projects.
On global projects spanning multiple continents, one of the biggest business challenges is to enable the flow of project information to all project stakeholders. This case study illustrates how the challenge was addressed.
The Jungheinrich Group, one of the world’s largest suppliers of industrial trucks, material flow and warehousing technology since 1953, with its headquarters in Hamburg, has been offering forklift-based products and services designed to get things moving for industrial customers.
Business challenge
Jungheinrich Group has grown rapidly and extended to more than 30 countries all around the world. The German giant have approximately 750 sales consultants and about 3100 mobile service engineers, which makes it a competent consulting and comprehensive service.
That lead to increased global distribution flows that was changing the face of company’s logistics. For their projects they were using Microsoft Project as their main project management tool.
Each project’s biggest constraint was the flow of project information to all project stakeholders. Jungheinrich Group decided that most of their staff only need to open and read mpp files, so Microsoft Project was not applicable in terms of cost-effectiveness.
Solution
The company’s large user group forced them to search for a comprehensive viewer for Project plans. The company decided to cut costs on MS Project licenses, as they only needed a viewer that would simply open Project files for viewing.
First, they decided to make a snapshots of each plan and distribute them as a series of HTML files.
But quickly, they found that these files were just too static and non-transparent. Their consultancy was looking for a tool that will open the entire project plan, including the ability to display custom views for each plan.
Finally, they implemented a project viewer by Seavusthat have similar look to Microsoft Project so that employees are used to it and didn’t need additional training.
“Since most of our users need to open very large .mpp files from time to time, it was an important part of our evaluation and one that Seavus Project Viewer was able to accomplish with no problems”, states the Jungheinrich Group.
“Once we purchased it, it was an easy product for us to deploy Enterprise-wide and has been a very stable and well accepted product by our employees.”
Business benefits
Today, employees at Jungheinrich Group an effective Microsoft Project companion tool for opening and viewing Microsoft Project files at a very cost effective price.
With Seavus Project Viewer, each employee now could view all project data and custom views created by the project manager. In addition, the app is available for Windows, Mac OS X, Android, iOS, Windows RT and online with the free app. This has resulted in a more efficient and effective flow of information to all project stakeholders.
Joel Roberts is a Project Management Consultant and an established author with more than 12 years of experience in working for Seavus Project Viewer and ScheduleReader – solutions for viewing and analyzing project plans by the project team.
She is passionate about Mind Mapping and innovation management and her articles have been featured in more than a hundred project management and business websites.
An important responsibility of a project manager is to manage time as a constraint which involves keeping an eye on the project schedule, ensuring team members are delivering on milestones, while having to keep track of your own time spent as well.
While your role is varied since you need to cater for every aspect of the project from cost management to human resource management, you are accountable for the overall delivery including all tasks tied to the project. This does not mean that the project manager must micro-manage everyone on the team as individuals are primarily responsible for various aspects of the project.
However, we find that a number of project managers spend time doing too much management and fire-fighting and then they are left with little or no time to work on strategy, leading the team and focusing on tasks that only they can perform. An efficient project manager, therefore, should be able to effectively develop strategies for his/her team and perform oversight functions effectively all while being on schedule.
To support you to be more professional as a project manager, here is an infographic with very helpful time management tips with complements from Nutcache.
Often in Project Management courses there is a big emphasis on the technical skills, also called ‘hard skills’ which are the occupational requirements that project managers need to do their jobs effectively. This would include the creation of tangible deliverables like a project schedule, project budget, status reports etc.
Soft skills complement hard skills. Soft skills are the important interpersonal skills you need as a project manager to accomplish work through other people. Soft skills are essentially people skills – the non-technical, intangible, personality-specific skills that determine your strengths as a leader, listener, negotiator and conflict mediator.
Developing your soft skills is equally important, but is often left to project managers to find suitable courses that would equip them with adequate soft skills like Leadership, Conflict Management and Emotional Intelligence.
Soft skills development
Why would you ask, are soft skills that important? Soft skills refer to behavioural skills – a sociological term relating to the cluster of personality traits and behavioural competencies that characterize relationships with other people.
Since projects are delivered or executed through people, your soft skills are like the glue that will hold the project team together when the going gets tough, for example when projects fall behind, or immovable deadlines are looming, or the normal stress coming from project delivery and dealing with issues.
At the end of the day a project manager wants a balance of hard and soft skills. Hard skills are more technical in nature where as soft skills are intangible and less visible. Soft skills are typically employed without the use of tools and templates. Soft skills can be taught, but they are typically honed by years of experience.
How to improve soft skills
When you set out to improve your soft skills as a project manager, there are 3 key things you need to remember.
Make the commitment to learn and improve
Put yourself in situations where you can practice various soft skills
Evaluate your progress and adjust as needed
At this point you may be wondering if there is a finite list of soft skills to focus on as a project manager. According to my research there are at least 11 soft skills that should be part of your make-up as a professional project manager. They are:
If you are new to project management and you are serious about developing yourself as a professional project manager, please look at the Fast-track Growth Program which was especially developed for people like you in mind. It’s an online, self-paced training program for busy professionals which will give you the essential elements for project delivery. It’s the fastest way to grow critical Project Management competencies like technical and interpersonal skills, and becoming a confident project manager!
The more mature companies are with project management, the more likely they are to achieve their goals of adding value, advancing strategies and to increase competitive advantage.
This is according to the PMI Pulse of the Profession Report for 2017, a global survey of project management practitioners that charts the major trends for project management now and in the future.
The results in the Pulse of the Profession indicates that more organizations recognize the strategic value of projects and programs. There’s a growing focus on talent management, executive sponsorship, and benefits realization management. At the same time, organizations are searching for ways to be more agile, customer focused, and competitive and this is a big driver for executive leaders, PMO directors and project teams.
There’s a growing need for a culture of engagement, learning, and innovation. To make progress the focus should remain on developing project management talent, managing project benefits, establishing PMO’s, driving executive sponsorship and by addressing agile approaches.
To read the full Report Pulse of the Profession 2017: Success rates rise, visit PMI.org.
In the dynamic world we live in today, learning policies within organisations are evolving at rapid speed in response to emerging technologies. Traditional, formal and scheduled training methods have given way to more informal and on-demand forms of learning, with an increasing accent on blended and e-learning delivery modes. Continuous training and collaboration helps organizations stay at the cutting-edge of change.
Global Training Provider
KnowledgeHut is a Global leader in online and classroom training for on-demand certifications like PMP, PMI-ACP, MS Project, PRINCE2 and more. As an industry-leading training company operating across 70 countries and 6 continents, their courses are aimed at delivering measurable improvements in business performance and productivity. Training is delivered across the US, Canada , Germany, Sweden, Netherlands, UK, Ireland, APAC and SE Asia.
Professionals who have completed their courses are equipped with state-of-the-art knowledge and technical skills that enable them to stay at the forefront of their careers.
KnowledgeHut works with the Global Blended Model of Approach (GBMA), an effective method that makes training and learning easier for individuals and organizations in the industry. This methodology works through a blend of extensive online training in tandem with traditional classroom based learning. Participants have consistently achieved positive training results, with a shorter learning curve and significantly higher retention of the subject matter.
Specialties
KnowledgeHut is a registered Education Provider (REP) of Scrum Alliance, PMI and IIBA. It’s also an ATP of EC-Council, CompTIA, APMG for PRINCE2 training, as well as a certified partner of AXELOS and the disciplined Agile consortium and Scaled Agile Inc.
KnowledgeHut offers an extensive selection of vendor-authorized training and certifications for PMI, Microsoft, APMG, CompTIA, and Scrum Alliance among many others.
Close the skills gap
They specialize in training, consulting, Scrum Master Training, Certification courses as well as e-Learning. Have a look at their Infographic on the Future of IT.
If you want to train with a company whose mission it is to empower human capital through industry accredited, nationally and internationally recognized courses to close the skill gap, visit KnowledgeHut and find the course that will make you more successful in 2017 and beyond.
Certification training to develop new skills is an important aspect of career advancement. It not only recognizes your skills, but helps you get hired in a dream job. A 2012 Microsoft study highlights certification as an important hiring criteria. For hiring managers, a certification represents high skillsets for a candidate.
In a recent IT professionals survey, more than half of respondents stated that they landed new jobs due to a certification. It is part of important criteria for selection in project management jobs. If you plan to become certified in 2017 and you are looking for training, consider GreyCampus as the one-stop destination for all your training needs.
Introduction to GreyCampus
GreyCampus is a private education management company. Founded in 2014, it has its head office at Dallas, Texas in the United States. It is a leading training provider and has helped train more than 10,000 professionals worldwide. It provides training to professionals in the areas of project management and quality management. It is a registered education provider (REP) for many professional training courses. GreyCampus has also partnered with institutes like PMI, Axelos, PeopleCert, PRINCE2 and more.
Training methods
GreyCampus conducts training through the following methods:
Instructor-led online classes
Instructor-led traditional classroom courses
Self-learning online courses.
Project Management Training
The project management courses at GreyCampus are available in the following modes:
Instructor-led
Online self-learning
The course provides learners with the essential tools needed to pass the exam. It is aligned as per the Project Management Body of Knowledge (PMBoK) Guide, Fifth edition. It is also competitively priced to make learning affordable.
The instructor-led classes, both online and classroom are priced at $999. The online self-learning course is priced at $400.
GreyCampus also offers courses on CAPM and PMI-ACP certifications in different learning modes.
PRINCE2 Training
GreyCampus offers the following courses around PRINCE2:
PRINCE2 Foundation Training and Certification course. It is available in both instructor-led and self-learning modes.
PRINCE2 Practitioner Training and Certification course. It is available in both instructor-led and self-learning modes.
There is also a 3-day instructor-led only PRINCE2 Foundation and Practitioner Combo course.
Project Professionals
GreyCampus training offers short courses to help project professionals earn Category A Professional Development Units (PDU). These PDUs help them keep their PMI certification, to develop themselves and to be up to date in the job market.
For example, the Microsoft Project Fundamentals priced at $5 will earn the student 5 PDUs. The Project Schedule Management Basics priced at $10 will gain the student 10 PDUs.
The other project applicable courses available are Project Collaboration and Management, MiniTab Online Training, Slack Introduction and many more.
Special offer
Project managers who are looking for training in 2017 can check the details of the project management courses on the GreyCampus website. You can check the course schedule, eligibility and location and make your choice as per your needs.
This is the story about a project manager, Gren Gale, who was working for a large insurance company in the UK who wanted to update their CRM system to provide a much smoother experience for call centre operators and allow better integration of customer information between call centre and back office.
Politics
While the business area was very anxious to get on with the change, there was friction between business change and IT over the choice of system and the degree of involvement of IT in the implementation. This particular area of business change had suffered from previous poor experience with the IT department and wanted to bypass them. With IT having strict rules for the compliance of any new system to its technology standards, there were political issues to handle as well as a complex implementation to manage.
Outsource
A tender was issued by IT to six vendors, using requirements put together by business change. As seemed almost inevitable in the situation, business change preferred the system that was the least compliant with IT standards, while IT preferred another system.
Negotiations between the IT project manager and IT’s preferred vendor resulted in a big reduction in up-front costs by the vendor who were keen to get a foothold in the Insurance sector. Despite luke-warm support from business change, the recommendation to go with this vendor was presented to the director of the business area and approved.
This left IT satisfied, but business change feeling not entirely happy about the choice.
Analysis and Design
Meetings were arranged to agree a final design between the business area and the vendor.
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