Team Wellness: How Leaders Can Encourage Employees to Stay Fit and Healthy

By Grace Clark

Today, team wellness is so important and more employees want to live a healthier lifestyle. One study on health perceptions of workers found that many now aim to prioritize better eating habits to reach goals like weight loss and improved overall wellness. However, doing so can be difficult due to time constraints, a lack of access to nutritious meals, and prioritizing work over well-being.

However, it’s one’s set point weight that can make shedding those pounds even more challenging. This happens when a person has retained a certain weight for a long period of time. Their body then struggles to lose that weight. Many factors play a role in establishing set point weight. Among them are unhealthy eating habits, medications, and genetics. These are also issues that can lead to poor employee wellness, affecting both their personal lives and how they perform at work. As a leader, it’s therefore important to ensure that your employees are fit and healthy.

There are a few things you can do to promote health and wellness.

Promote a healthy lifestyle

The best way to lead is to do so by example. Your employees should see you working towards healthy lifestyle habits. You can do this by bringing in home-cooked meals at lunch or going for more nutritious choices when buying food. You can also start working out by walking after work or going to the gym.

When your workers take notice, motivate them to do the same. One study found that encouragement from colleagues can be a driving factor for people to be healthier. Offer to work out with them when you can. You should also enforce boundaries between work and personal life. This will give them more free time to be active while also maintaining team morale. By promoting a healthy lifestyle, your employees will take after your lead and soon be losing a healthy amount of weight in no time.

Offer weight loss resources

There are people who want to lose weight but don’t know where to start. As a leader, it is important for you to guide them in the right direction. You can do this by offering resources they need for their journey. Have articles on hand on weight loss you can send to employees who ask. Hire a licensed dietitian to come up with viable meal plans. If you have health-conscious employees who qualify as overweight or obese, you can even refer them to medical weight loss programs. Through FDA-approved medications like Ozempic and Wegovy, these regimens help address genetically-driven factors that may make weight loss more difficult for some individuals than others.

Becoming their go-to person for weight loss advice by following any of the above suggestions will help you show empathy for your employees. It can also lead to better workplace rapport as a whole. You will come off as someone who truly cares for their well-being. Just remember not to overstep their boundaries. Only offer resources when asked, and make sure you aren’t making people uncomfortable. Speaking to them as a friend—rather than just their boss—can give them just the push they need to lose weight.

Make it a team effort

team wellness - make it a group activity — *Image Credit:* *Unsplash*

Weight loss journeys can be much easier to stick to when done as part of a group. Making it a team effort can even promote employee bonding. Try it out for yourself by scheduling voluntary workout classes after work. This doesn’t need to be done in person. Online fitness training has been found to be quite effective for weight loss. It also makes exercise more accessible and fun for many people. Teams can also make use of this as a time to get together without the stress of work.

By making healthy lifestyle habits a team effort, you can ensure that your team will be healthy, keep weight off, and feel motivated to continue their journey.

Being a healthy weight is important for employee health. Find a method that works for you and your team. Just remember that you are doing this for their sake, not for your own.

About the Author:
Grace Clark is a fitness enthusiast and writer. She believes that holistic wellness can lead to great benefits in the office. When she isn’t working, you will often find her hiking her favorite trail with her three dogs not far behind.

May 8, 2023May 8, 2023 Linky

How to make your employees feel heard and why it’s so important

By Johanne Harris

One of the biggest challenges that organisations face, is building a talented and committed workforce. The most successful companies have passionate, engaged and innovative teams that support constant progression and growth. But building this type of team doesn’t stop at hiring the top talent, it’s vital to retain talented employees too.

To ensure your employees stick around, they have to feel valued and supported. When people feel like they’re not heard, they can begin to seek out new job opportunities rather than staying loyal to one employer.

Let’s take a look at why employees want to be listened to and explore how to make them feel heard.

Why is it so important to make your employees feel heard?

It’s a common complaint for employees to feel their voice is ignored by their employer, and it’s not unusual for many employees to feel that their manager doesn’t care about them as an individual. When workers don’t feel listened to, they don’t feel valued. This leads to disempowerment and a reduction in their ability to influence positive change within the company. Workers are less likely to be loyal to an employer who doesn’t make them feel valuable. Plus, productivity tends to be lower amongst teams who don’t feel valued.

If you don’t listen to your employees, you’re likely to have higher rates of staff turnover which impacts your bottom line and inhibits business growth. Plus, you could well miss out on strong ideas that could help take your business to new levels of success. Failing to listen to your employees means that you’re wasting their talent, and this is detrimental to both employee wellbeing and the progress of your organisation.

How can you make your employees feel heard?

Here are three tactics to help your employees feel heard and valued.

1. Accept feedback anonymously

Sometimes employees worry that they’ll be penalised or ostracised for giving feedback, particularly if they have criticisms to share. When it comes to sharing ideas, employees may fear that they’re overstepping their rank, or that their reputation will be negatively impacted if their idea isn’t received well. To combat this, reassure your employees that their feedback is anonymous. One study found that 74% of workers feel more inclined to voice their opinions anonymously, so doing this may ensure you receive completely honest and unfiltered feedback, which is going to be the most valuable to your organisation. When employees feel they have nothing to lose, they’ll tell you exactly where the problems are so that you can resolve them.

2. Give remote workers opportunities to share their ideas

Remote working is fast becoming the new normal, with rising numbers of companies across the world becoming fully remote. The biggest challenge that comes with remote work is communication. When employees aren’t in the office, it can be more difficult for them to build strong relationships with colleagues and managers. They may struggle to voice their ideas or problems when they don’t have in-person interactions. It’s also common for remote workers to feel overlooked compared to their in-office colleagues.

It’s important that remote workers are made to feel as valuable as they would if they worked in the office. Make sure to provide regular one-to-one meetings, where they have an opportunity to give feedback and ask for support. Having clear policies and protocols in place so that employees know how to give feedback when they have an idea to share or a suggestion for improvement is a great way to foster a supportive remote relationship with your employees.

3. Create a culture of transparency

Communication goes both ways. When you’re open with your employees about your company’s goals and the challenges you face, you encourage them to be open with you about their experiences. Plus, you give them valuable information that can help them generate useful ideas. Transparency builds trust, and when you trust your employees with sensitive information about your organisation, they’re more likely to trust you with their honest feedback and ideas.

A simple way to increase transparency is to share periodic business performance updates in the form of company-wide meetings, presentations or newsletters. Another important tactic is to share changes in company policies, strategies or hierarchies as soon as they happen so that employees don’t feel like they’ve been kept in the dark.

Heard employees are empowered employees

When employees have plenty of opportunities to speak, they’re more likely to feel heard. By creating a culture of open communication with the above tactics, you can empower your workers to speak up and make them truly valued.

April 27, 2023April 27, 2023 Linky

Turning the impossible into a successful project

By Antonio Nieto-Rodriguez

In 2018 there was an incident that became known world-wide due to the impossible odds of survival, yet the unfortunate victims all survived miraculously. Let me tell you why this is now on my list of most amazing projects everyone should learn about.

On June 23rd, a group of 12 boys, aged 11 to 16, and their soccer coach became trapped in a flooded cave complex in northern Thailand. They planned to explore the caves for about an hour, but heavy rains caused the cave system to flood, trapping them inside.

The situation was threatening: the boys were stuck about 4 kilometers from the cave entrance, and the flooded passages made it impossible for them to escape on their own.

The rescue project that followed was a remarkable accomplishment of project management, bravery, teamwork, and international cooperation.

A massive search and rescue operation was launched, with more than 1,000 people involved in the effort, including Thai Navy SEALs, cave diving experts, and volunteers from around the world.

Project Challenges

The first challenge was to locate the boys and their coach. The cave is vast and complex, with narrow passages, steep drops, and underwater sections. It took nine days to find the group; they had survived by drinking water that dripped from the cave walls and eating snacks they had brought. Surrounded by darkness, the boys and the coach lost all sense of time.

At the start, “no one really had any idea what to do”, one volunteer said. Officials brought whatever equipment they could think of – small water pumps, long pipes, knives, and shovels – but much of it was unsuitable.

Once the group was found, the next challenge was to figure out how to get them out safely. The boys and their coach were weak and malnourished and needed to be experienced, cave divers. The cave system was treacherous, with tight passages and strong currents, and parts were completely submerged. It was clear that a complex and risky operation would be required to rescue them.

Six factors that made the project a success

Several aspects contributed to the success of the rescue project:

Higher and Shared Purpose: Saving the kids’ lives was a higher purpose that everyone in the project team shared, from government officials to the international community and experts around the world. When this level of alignment happens around a project with a higher purpose, there are very good chances that the project will succeed.
The Best Team: The rescue effort involved a multi-national team of experts and volunteers from around the world. Engineers, cave divers, doctors, and military personnel from Australia, the United States, the United Kingdom, Japan, and many other countries, worked together to develop a plan to extract the boys from the cave. This collaboration ensured that the rescue team had access to the best resources and expertise from around the world.
High Performing: The rescue team consisted of highly trained professionals with expertise in various areas, including cave diving, engineering, medicine, and military operations. Together, they became a high-performing team, leveraging their skills and experience for the sake of the project. This helped them overcome the complex and dangerous conditions in the cave. The team was able to adapt and modify their plan as the situation changed, demonstrating their professionalism and expertise.
Executive Sponsor Dedicated and Committed: The rescue project was sponsored by Thai authorities, who provided clear direction and coordination throughout the operation. The leaders were able to bring together the various teams and resources and make quick and effective decisions when needed. They also communicated effectively with the media and the public, which helped to manage expectations and reduce anxiety.
Innovation and Creativity: The rescue team had to develop creative and innovative solutions to overcome the challenges posed by the cave system. They used a combination of diving and walking to extract the boys and their coach and came up with various techniques and equipment to help them navigate the treacherous conditions.
Believe in Success till the End: The rescue team was determined to succeed and did not give up, even when faced with difficult and dangerous conditions. They worked tirelessly around the clock to extract the boys and their coach and did not let setbacks or challenges discourage them.

On July 10th, after 18 days trapped in the cave, all 12 boys and their coach were safely rescued. The story captured the attention of people around the world. It is a reminder of the power of human resilience, the importance of teamwork, and the bravery of those who risked their lives to save others.

We have seen the power of projects, even in the darkest of circumstances, we can come together to overcome seemingly impossible challenges.
Antonio nieto-rodriquez

About the Author:

Antonio Nieto-Rodriguez is known to many as the following:

November 1, 2022November 1, 2022 Linky

How to Advance Your Soft Skills as a Business Leader

By Ryan Ayers

Most business leaders understand that soft skills play an essential role in effectively leading others. Without having a strong command of key soft skills, you may experience difficulty in getting others to follow your advice and trust your intentions. The question begs then how to advance your soft skills so that you can become more intentional, a passionate and respected leader who others will want to follow.

When setting out to improve your soft skills you want to have a clear understanding of what those soft skills are, identify ways to improve them and then practice them.

What Are Soft Skills?

Soft skills include attributes and personality traits that help employees interact with others and succeed in the workplace. Soft skills determine how effectively you’re able to interact with others and how you approach your work.

Some examples of soft skills include communication, teamwork, and problem-solving. Believe it or not, these are some of the key MBA skills that employers look for when hiring recent graduates.

Soft skills don’t only make important business skills, they’re incredibly powerful in other fields as well. Whether one is looking to develop advanced nursing skills, more effectiveness as a teacher, or excellence in any other field, soft skills are essential. By cultivating these types of skills, you’ll be able to develop into a better and more capable leader in any field or industry.

Ways to Improve Your Soft Skills

While you may be convinced that it’s time to start advancing your soft skills, you might feel like you don’t know where to start. Luckily, there are some key practices you can engage in to start developing these skills immediately. Here are some effective ways to start developing your soft skills as a business leader.

#1 Study Others and Practice Empathy

One of the best ways to improve the way you communicate and interact with others is by gaining a deeper understanding of them. In order to understand others, it can help to study how they act and practice putting yourself in their shoes. If you gain a clearer understanding of what motivates others, you’ll be able to better see things from their perspectives.

Being able to see things from the perspectives of others will help you in a myriad of impactful ways. It will allow you to understand what you need to show them to gain their trust along with how you need to explain things to get them to follow your lead.

Accordingly, any leader — no matter what field they’re in — can improve their soft skills and improve their ability to lead by studying others and practicing empathy.

#2 Change How You Communicate with Each Individual

Different individuals have different styles of communication. Similarly, different individuals will respond differently to varying styles of communication. By being aware of this fact, you have the ability to determine how you can most effectively communicate with those around you. When it comes to leading a team or organization, being able to communicate effectively with each individual you interact with will help you gain the trust and respect of your colleagues.

While it’s important to have your own distinct communication style as a leader, changing the nuances of how you communicate with specific individuals can make you more effective as a communicator.

For example, you may have an employee who is nervous by nature and is made uncomfortable by small talk. Understanding this and making it a point to skip the small talk and be direct can make interactions more effective for both parties. Accordingly, becoming mindful of how you communicate with different individuals can help you improve your management skills and improve as a business leader.

#3 Practice Solving Problems

Problem-solving is an incredibly powerful skill — especially in business. Having highly developed problem-solving abilities is typically a hallmark amongst the most renowned and effective leaders. Though solving problems and overcoming problems may not seem fun, it’s the most effective way to develop as a problem solver.

As such, you can benefit from taking time every day to think about solutions to organizational problems — whether they are your responsibility or not.

One beneficial effect that results from habitually practicing problem-solving is less stress associated with challenges. Rather than feeling overwhelmed by complex problems, you’ll feel capable and prepared to solve them. This will help you stay calm while under pressure and more capable of ideating effectively and developing salient solutions to problems.

Given the many benefits that come from being an adroit problem-solver, practicing your ability to solve problems is one of the most effective ways you can advance your soft skills as a leader.

Soft skills are an essential part of any effective business leader’s toolbox. Without a strong command of soft skills, leaders face the threat of being ineffective communicators that are unequipped to overcome serious challenges.

Thankfully, no matter who you are, you have the ability to grow as a business leader by advancing your soft skills. By engaging in a few key practices, you’ll be able to hone your soft skills, gain confidence in your abilities, and lead with excellence.

About the Author

Ryan Ayers has consulted a number of Fortune 500 companies within multiple industries including information technology, business, and project management. After earning his MBA in 2010, Ayers also began working with start-up companies and aspiring entrepreneurs, with a keen focus on project management and business development.

3 areas leaders can set examples at work

August 25, 2022August 25, 2022 Linky

3 Areas that a leader can set examples at work

By Chris North

As a business leader, it is crucial that you set the right example at work. Doing so will offer so many benefits to individuals, and to the company as a whole. It will improve productivity and overall team performance. Failing to set the right standards as a leader can have many negative outcomes, from decreased motivation and low morale to a higher rate of staff turnover.

But setting the correct example isn’t just about performance. There are many different facets of effective leadership that if done correctly, will be mirrored by the rest of the workforce. In this post, we’ll highlight three different areas where leadership teams can set good examples, and explore the potential benefits these could bring to your business.

#1 Communication

Effective communication is essential at all levels of any organization, but leaders in particular have to set an example for others to follow. How a leader interacts with both their colleagues and their customers will go a long way to setting the tone for the way the entire business operates and how employees interact.

There is no hard and fast rule in regards to how best to communicate as a business leader. You may want to check out this excellent Communications Guide about the ‘Always on workplace culture’. Furthermore, there are a few aspects of effective communication that all leaders should bear in mind.

Transparency and clarity. One major part of effective communication is transparency. Especially if your team is remote first or even in a hybrid arrangement, having the ability to keep everyone involved in business updates and activities is crucial. This will help to cut out any feelings of alienation, and could even serve as a great motivational tool, with employees feeling a closer connection to the business and to one another.
Ability to listen. Communication isn’t a one-way street. To be an effective leader means to take your peers’ opinions into account, and accept that their voices are just as important. You need to make time to be present, for active listening, with the intent to understand better.
Ask and take feedback. Business leaders often need to ask for feedback from their employees, customers, or shareholders. However, asking for feedback can be tricky. If you come across as too demanding, people may be reluctant to give honest feedback. On the other hand, if you seem too easygoing, people may take advantage of your kindness. The key is to strike the right balance. Be clear about what type of feedback you’re looking for, and make it clear that you’re open to hearing both positive and negative views. At the same time, let people know that you value their opinions and will take their feedback seriously.
Body language. The importance of body language in any social situation is no secret – it can often say more than our words. Even if you are a remote-first company, and won’t be interacting face-to-face with employees every day, it’s important to pay attention to your body language on calls and during any in-person meet-ups. This includes being aware of your posture, tone of voice, facial expressions, and eye contact. Adopting the correct body language will send out the right message to other workers. It can help to motivate as well as instill a sense of confidence and trust in what you’re saying.

#2 Advocating a healthy work-life balance

Since the pandemic brought about a shift in many people’s working styles, there has been a spotlight shone on how we’re managing our time away from the office. For some people, working from home provides the chance to fit life commitments more comfortably around work. But for others, the transition to a remote-first setup has left them struggling to effectively balance their work and personal life.

In this way, it’s so important for employees to see senior members of staff adopting a healthy work-life balance themselves since this will hopefully make it easier for other employees to make better decisions around their time. For instance, booking regular annual leave, partaking in social events, and setting boundaries outside of working hours will all help to establish a healthier work-life balance for both leaders and employees.

#3 Promoting diversity

Employing a diverse workforce is beneficial in so many ways. When different people from different backgrounds with different outlooks on life come together, you’ll invariably find everyone has a different way of approaching vocational situations. Bringing this added creativity and problem-solving skills into the workplace can not only improve efficiency, but you may also find team morale is increased in the process.

Promoting diversity in any organization has to start during the recruitment process and with the leaders. Making advertisements more accessible and avoiding unconscious bias at every stage of the process will help to attract more people from a wider pool of talent to the company. If business leaders position themselves as advocates for diversity within their team, this will likely encourage employees to potentially address their own unconscious biases, and create a more harmonious and productive workplace for all.

About the Author: Chris North

As a digital consultant, Chris has gained vast experience having written about different topics concerning the modern world of work, and he has created content for several international companies. He is based in London but have benefitted from the opportunity for remote work, having traveled extensively to expand his views and immerse himself in different cultures.

April 28, 2022April 28, 2022 Linky

Hiring Remotely? Considerations to attract top talent

By Bill Higgins

The rise of the internet, advances in communication technology and the recent world-wide epidemic have made it possible for businesses to operate and hire remotely. This has led to a growing trend of companies hiring employees who work remotely. There are many advantages to this arrangement, including increased flexibility and decreased overhead costs.

However, there are also some challenges that come with remote work, such as managing team dynamics and ensuring clear communication. When done correctly, remote work can be an excellent way to attract and retain top talent.

First, it’s important to have a clear understanding of your company’s needs.

What type of work can be done remotely?
What skills and experience are required?

Once you have a good sense of the role you’re looking to fill, you can begin your search. In addition to reaching out to your network of contacts, there are a number of online job boards that specialise in remote work. One example is Braintrust, an innovative talent network with good benefits.

While hiring remotely, keep in mind the following important considerations.

#1 The cost of hiring remotely

Before making the decision to hire remotely, businesses need to consider the potential cost savings as well as the potential drawbacks. One of the biggest advantages of hiring remotely is that businesses can tap into a global pool of talent.

However, businesses need to know that remote workers may require additional training in order to be productive. In addition, businesses will need to invest in reliable communication and project management software in order to stay organised. While there are some costs associated with hiring remotely, businesses should also keep in mind the potential savings in terms of overhead costs. When done correctly, hiring remotely can be a cost-effective way to build a strong team.

#2 The time difference between your location and the remote worker’s location

When hiring remotely, it’s important to consider the time difference between your location and the remote worker’s location. While this may seem like a minor detail, it can have a big impact on the effectiveness of communication and collaboration. If there is a significant time difference, it may be difficult to arrange conference calls or video chats during working hours.

Additionally, urgent messages may not be received in a timely manner. As a result, it’s important to take the time difference into consideration when hiring remotely. By doing so, you can ensure that communication and collaboration are as effective as possible.

When interviewing candidates, be sure to ask about their experience working remotely. Find out how they stay organised and motivated, and whether they feel they are able to effectively communicate with team members who are not in the same location. It’s also important to give candidates a chance to ask questions about the role and how the company typically manages remote challenges, such as any time differences.

#3 How to manage communication with a remote worker

There are a few reasons why managing communication with a remote worker can be difficult. First, it can be challenging to keep track of all the different channels of communication (e.g., email, instant messaging, video conferencing) that are being used.

Second, there may be differences in time zones which can make it difficult to coordinate meeting times.

Third, remote workers may not have the same level of access to company resources and information as those who are working in the office.

Finally, remote workers may feel isolated from their colleagues and have difficulty building relationships.

When you manage a remote worker, there are a few things you need to keep in mind to ensure smooth communication and a successful relationship:

Schedule regular check-ins via video chat or phone call. This will give you both the opportunity to touch base and make sure that tasks are on track.
Be clear and concise when communicating expectations. When working remotely, it can be easy for miscommunications to occur, so it is important to be as clear as possible from the outset.
Make use of project management tools to keep everyone on the same page. Services like Slack or Asana can be helpful in keeping track of deadlines and ensuring that everyone is aware of their responsibilities.

By following these simple guidelines, you can ensure that communication with your remote workers runs smoothly.

Therefore, companies hiring remotely, can tap into top talent, recruit them faster and retain them with less overhead costs by simply making important considerations like costs, time zone differences and communication rules part of your remote work policies.

Author bio:

Bill Higgins is a business owner and consultant who provides advice on how to successfully work remotely. He has been working from home for over 20 years, and he knows all the tricks of the trade.

Bill is a passionate advocate for remote work, and he firmly believes that it is the future of the workforce. He loves helping people learn how to telecommute because he knows that it can be a transformative experience for both employees and employers alike.

Maintain Morale and Motivation of a Remote Workforce

November 30, 2021November 30, 2021 Linky

How to maintain the morale and motivation of a remote workforce

By Rhylan Jozelle

Even though many employees have started going back to the office, it’s clear that all staff being there all day, every day, is simply no longer the default for many organisations. The big question now becomes: “how to maintain the morale and motivation of a remote workforce?”

There are obvious advantages to remote work — avoiding commutes, flexibility, smaller overheads from costs like office rental, and for some disabled workers, it was always more practical. Very often, there’s reportedly no loss to productivity. It’s not without its challenges, of course, and one of the victims can be morale. Low morale is generally an expression of other factors — it’s not just an inevitable consequence of being outside the office. When we seek to understand and acknowledge that team members may develop a lower morale over time and loose motivation, it makes sense to find ingredients that can improve motivation among those who are spending countless hours still not moving from their home.

Let’s take a look at 5 ways to maintain the morale and motivation:

#1 Keep Connected

Maintaining consistent communication with team members, is really the basis of all further points in this article. Simply staying in touch on a one-to-one basis as well as in a group context — by video conference, not just messaging — makes clear your approachability and responsiveness. In addition, staff can use a support group to communicate with one another about non-task-related subjects. It’s about being human rather than always talking about deadlines and targets.

#2 Help Employees Find a Healthy Work-Life Balance

maintain motivation and morale for remote workforce

Work-life balance is the most commonly cited reason for remote work in the long term. But there’s a sense of stress and anxiety that we’ve all become far too familiar with thanks to the blurring of work and play environments. Distractions and ‘not being able to unplug’ can suck the enjoyment and productivity out of work, making it a frustrating grind. We’ve a number of tips for those wanting to reduce stress when working from home such as creating separate spaces where possible and making time to do things you enjoy. Even if they are familiar with some or all of them, sometimes a gentle reminder to check in with these aids to well-being will do wonders for a team member who has fallen into a rut. Mental health is to a large extent about habits, as with other aspects of health.

#3 Exhibit Leadership

Proper leadership sets the tone for employees. It’s not easy — Gallup recently found that companies fail to choose suitable managers 82% of the time. A good leader trained in the principles of management leadership, with skills like critical thinking, team-building, communication, and problem-solving ultimately bring out intangibles like confidence in the organisation. Applying these skills to engender a culture of transparency, accountability and drive creates a better working environment for remote workers.

#4 Discuss Scheduling and Capacities with Employees

The word ‘with’ here is important for this practical step, because while the ship has sailed on one-size-fits-all schedules, issues can arise from de-synchronisation. The tech giants have all come to different overarching policies, for instance, but case by case concerns complicate things. If Stephanie has recently had a child, for instance, she may be able to remotely complete her work during different hours but not make it to certain physical or even remote project meetings, leading to some coworkers thinking she is ‘not pulling her weight.’ Improving Stephanie’s morale might simply require a conversation with her project team to raise awareness and work out how to keep her in the loop.

#5 Minimise distractions and interruptions

Studies suggest frequent interruptions at work correlate with decreased job satisfaction and wellbeing. Thus, by providing employees with tools designed to minimize those distractions (such as noise-canceling earbuds), employers may make a big difference in workers’ productivity—and happiness.

It’s clear by now that remote work is not a magic wand, and that its long term integration requires meeting its particular challenges to avoid dislocated, burned out and incohesive teams.

August 26, 2021August 28, 2021 Linky

How to become a credible Agile Project Leader

By Linky van der Merwe

When I first transitioned to Agile, coming from a traditional project management background, I quickly realised that one of the keystones to become successful in Agile, would be to change my mindset. The mindset that needs to be adopted, is the Agile mindset, based on a set of key values and principles designed to better enable collaborative work and deliver continuous value through a “people-first” orientation. This means a huge move away from being very process driven and a focus on output (PMI’s PMBOK has 10 knowledge areas and 49 processes after all); to becoming more people focused and outcome driven. What a shift to make for any experienced professional project manager! Many project professionals rightfully ask how do they become credible Agile Project Leaders? This article aims to answer that question.

Read this article on the challenges and what it takes to be successful as Agile Project Managers.

Shift to Organisational Agility

For the past few years many organisations have been on a mission to improve their Organizational Agility, meaning their capability to quickly sense and adapt to external and internal changes to deliver relevant results in a productive and cost-effective manner. The need to become more agile, has been fast-tracked by the world-wide COVID epidemic.

According to the PMI Report: Achieving greater agility, 2017, companies will be successful if they build a culture of Agility. Culture is a critical enabler. It needs to be a culture of readiness that supports flexible processes and employee training in support of agile practices. Those who succeed gain considerable efficiencies.

The Report goes further to state that 88% of organisations with high agility realise significant benefits including more efficient and effective processes and higher customer and employee satisfaction. These organisations are more likely to align their projects with strategic objectives which is critical to benefits realisation and success.

The Role of Project Leaders and the PMO

In addition to executives to advocate agility, project leaders could become evangelists for greater agility. In organisations with high agility, it is noted that 77% have an agile PMO or agile working group who are leading Agile Transformation. Successful transformation commonly requires new approaches in fundamental areas of business. Those include budget cycles, hiring practices, procurement practices, and role delineation.

An agile oriented PMO has a customer-collaboration mindset. In many cases, this means the PMO operates as an internal consultant, tailoring project delivery approaches to accommodate resources, timelines, and overall business needs, even as they change. Based on a documented case study in the PMI report, of TD Bank, the PMO can continue to perform similar functions than before, like:

Establishing standards
Serving as the Centre of Excellence
Educating the organization
Training and building talent

To achieve the above there are practical ways for a PMO to support and lead an organisation’s agile transformation. The PMO leaders need to become subject matter experts in agile. Develop and/or acquire the expertise to help guide agile practitioners, develop training, and establish a community of practice that provides coaching services. They need to define the value proposition of agile and the PMO’s role in agile delivery. Help the organization define the agile target state and a roadmap to get there. Drive the change beginning with successes in project delivery and extending it beyond projects to business agility. Build the capacity by acquiring and/or retooling the workforce with the necessary agile skills, build a culture of agile within the project delivery organization, apply agile concepts to all projects regardless of delivery method.

The Agile Project Manager

Where does the Project Manager fit in and continue delivering value in the agile context? Project Managers need more than technical skills. To sense change they need to be well informed about an organization’s strategic objectives and how their projects align. They need to forge strong relationships with business owners who request projects as well as with the functions that support them (e.g., finance, legal, risk management, and HR). Those with leadership skills and strong business acumen, can lead strategic initiatives and play a role to ensure projects stay aligned with strategic goals. Agile Project Managers will help to increase the efficiency and effectiveness of how work gets done, including identifying unnecessary steps in work processes, as well as to share essential information broadly with all stakeholders.

The PMI Report: What’s next? Identifying new ways of working, Dom Price, a Futurist and Head of R&D at Atlassian is of the opinion that Project Managers will take on a more strategic role by managing for complexity, ambiguity, agility, and communication. As knowledge workers they will continue to learn and grow their strategic value. Project, Program and Portfolio Management will drive innovation and change by playing their role to enable the organisation to navigate change every day.

In a case study from AstraZeneca, they have evolved their PMO and Project Management capabilities by demonstrating the value of project management to build trust across the organisation, by:

involving project managers to identify smart and efficient processes,
improve ways of working,
streamline key areas such as risk management, planning, and control.

Enterprise-wide agility really requires everyone to understand what agility means—that it’s the capability to quickly sense and adapt to external and internal changes to deliver relevant results in a productive and cost-effective manner. Everyone also needs to adopt agile practices. The PMI Report conclude how project leadership can facilitate and advocate organisational agility by supporting the following:

Understand technical project management activities
Remove impediments and streamline processes when working with other areas of the business, such as HR and finance
Expose and communicate bottlenecks
Align stakeholder needs
Advocate for training in agile practices

How to be a credible Agile Project Leader

How do Project Managers become credible experts in Agile? To answer this question, I’m going to use guidance shared by Jo Ann Sweeney, a transformational change consultant based in the UK.

“To be viewed as a credible expert, you need to know the subject inside out, but expertise is not just about our knowledge on the topic. Substance does come first; close behind comes sincerity and passion.”

She explains that you don’t need to know everything about a topic. You need to be honest about the gaps in your knowledge, respect expertise in others and have a passion for your topic aligned with a passion for sharing. Credibility comes from three things:

your confidence – how you view and present yourself
your character – the innate qualities that make us unique based on your trustworthiness, respectfulness, responsibility, fairness, caring and social responsibility
your capabilities – your knowledge, skills and aptitudes; the natural talents you’re born with and develop throughout your life when you interact with others as well as learning through academia, training, mentoring and coaching

What’s next

I would say that experienced project managers (often PMP’s) have confidence based on their past experiences and ability to lead projects. They are able to display character, based on upholding the ‘Code of Ethics’ and professional conduct expected of project professionals. And any gap in capability can be addressed by training and coaching. There are various good certifications to consider for Agile, see this article for more information.

In a Techrepublic.com article, Allen Barnard stated that tech-savvy project professionals with business skills are highly valued for their ability to understand and facilitate change. The trend is to solve problems by using a design-thinking perspective. This means you view challenges from different stakeholders’ point of view and generate ideas to address them with clients. To facilitate these types of problem-solving approaches, project managers will need to develop leadership and technical skills, as well as empathy to build the strong relationships that are required to support organizational change.

There is a massive contribution to be made while helping organisations to build their Agile culture. An Agile Project Leader can help with establishing standards, to educate, to train and to align stakeholder needs. Do use your strengths of improving processes and enabling teams towards high performance. In a world with so much change, Agile Project Leaders are ideally positioned to help executives to turn their ideas into reality.

Sources

PMI report: Pulse of the Profession 2021 Beyond Agility
What’s next? Identifying new ways of working, 2018
Forbes.com: Agility, not efficiency, is the key to business success In 2021, by Sherry Suski. December, 2020.
TechRepublic.com: Project managers playing larger role in organizational agility. February, 2020.
PMI Thought Leadership Report – Achieving greater agility, the critical need for cross-functional support, 2017

Leadership lessons from Angela Merkel's life

June 9, 2021February 14, 2022 Linky

Top Leadership Lessons from Angela Merkel

By Linky van der Merwe

Early in 2021 there was a political leader who received a standing ovation when retiring at the age of 67 years old after leading the Christian Democratic Union for 18 years. This leader was born in July 1954 and grew up in East Germany. The first political leader with a doctorate in quantum chemistry who worked as a research scientist. Then she became the first female chancellor of Germany. She is a Protestant Christian who stated that she keeps religion as her constant companion and that Christians should not be afraid of standing up for their beliefs.

The person described here is Angela Merkel, known to be called “Iron Chancellor”, in comparison to the former British Prime Minister, Margaret Thatcher, often called the “Iron Lady”.

This article will summarise the top leadership lessons that we can learn from the political career and achievements of Angela Merkel during her reign as the Leader of Europe’s biggest economy since 2005.

Leadership Lessons

What follows is an overview of her leadership qualities, the traits that distinguished her as a successful leader, her style as a leader from a strengths and weaknesses point of view and a powerful quote.

She can be well described using the letters of her country G-E-R-M-A-N-Y.

G – goodness, generosity

E – epitome of purpose-based leadership and she’s a master of leading from behind, which means viewing leadership as a collective activity. Explained by professor Linda Hill in her 2015 book: Collective Leadership, ”what makes people willing to do the hard tasks of innovation together and work through the inevitable conflict and tension.”

R – ruthless, took bold stands, rational thinker.

M – methodical, likes to work patiently through a problem, splitting it into its various parts, weighing up pros and cons, and crafting a solution step by step, bit by bit; known to be the best-prepared person in the room, always on top of her briefing material.

A – assertive, independent as part of her self-expression

N – named Time magazine’s Person of the Year in Dec. 2015, and she topped Forbes magazine’s list of “The World’s 100 Most Powerful Women” in 2006, 2007, 2008, 2009, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 and 2019, as well as multiple other awards.

Y – youngest German Chancellor since the Second World War; first woman to be elected German Chancellor; the first to have grown up in the former East Germany, and the first born after 1945. She was also the first female leader of a German political party, and the first German Chancellor with a background in natural sciences.

Longest-serving leader

As a four-term Chancellor of Germany she was the longest-serving leader in the European Union. The leadership traits that distinguished her as a successful leader are:

High self-regard and self-actualization
Emotional self-awareness
Assertive, independent as part of her self-expression
Interpersonal strengths – empathy, social responsibility
Thinking – problem solving, impulse control
Stress management – flexibility, stress tolerance, optimism
Believes in gender equality

Leadership style

Her leadership style is described as both pragmatic and methodical; a person who stayed away from risky decisions and who sought the middle ground. She played her plans close to her chest and was not afraid to take bold stands. Her values – humanity, generosity, tolerance – helped her to provide steadfast moral leadership in a world where it is in short supply.

Perhaps her most admired qualities can be summarised as her determination, giving her extraordinary drive and staying power, an incredible inner strength that allowed her to stay at the table and push the negotiations over the line. This is evident in how she dealt with the Euro sovereign debt crisis. Also, her sense of duty, because she dealt with Europe as a “matter of the heart”, believing in a prosperous and peaceful Europe that is committed to diversity, freedom and tolerance.

Like most people, she has weaknesses which are described as her strategy, the fact that she’s so rational and that she tends to think only about Germany, with her low point being the ongoing refugee crisis.

Above all, much inspiration, wisdom and good learnings can be taken from the life and leadership style of a woman who earned the trust and respect of her colleagues, her country and the neighbouring countries through her tenacity, principles and purposeful leading from behind.

Angela Merkel has embodied this spirit of courage and leadership that opened up the possibilities of a better future for all. In her own words:

“Let us not ask what is wrong or what has always been. Let us first ask what is possible and look for something that has never been done before.”

Sources

The Leadership Qualities That Made Angela Merkel ‘Time’ Magazine’s Person of the Year | Inc.com

Angela Merkel—Striking the Right Note on Leadership (imf.org) By Christine Lagarde; HHL Leipzig Graduate School of Management, August 31, 2019

Angela Merkel Leadership traits (slideshare.net) by Western Kentucky University

February 2, 2021February 2, 2021 Linky

Kindness – an evidence-based strategy for leadership

By Mandy Carlson

Why should leaders practice kindness as a leadership strategy? And can they – really? A bit like weight training, leaders can build their compassion muscle in the brain, and have a direct impact on their team’s wellbeing and effectiveness [overall performance]. This means we all show up feeling valued, as people, in addition to placing value on the process and outcome of our project and work goals.

“Acts of kindness activate the part of our brains that makes us feel pleasure and releases a hormone called oxytocin that helps modulate social interactions and emotion. Being kind is good for our own and our employees’ mental health. And that translates to improved morale and performance.”
Harvard Business School article

This quote is emphasising the need to expand managers’ toolkits by showing kindness as a leadership strategy, as well as offering some good simple tips for giving attention to being kind.

There are endless benefits of kindness in our interactions at work relating to wellbeing for effectiveness. More than ever, there is an evidence-based need for kindness as stress levels impact mental and physical health of leaders and teams. Think burnout and psychosocial stressors that are ongoing and unchecked when relationships at work are destructive, even if not overt, in addition to the current stresses during this time of the Covid-19 pandemic.

Kindness is an ACT and not a STATE

My thoughts on kindness in this context immediately connect to the recent references to character in leadership in the acceptance speech by elected Vice President Kamala Harris where she quoted the late John Lewis as saying ‘democracy is an act and not a state’. Kindness is just that too, an act and not merely a state of being. Kindness needs to be demonstrated through our behaviour and relationships with others.

“The Human brain is set to detect threat signals in an automatic and unconscious way. Due to evolutionary reasons, these ‘automatic’ paths get priority. Therefore, growth and change do not happen by chance: it has to be carefully focused on to be triggered.”
Delphine Jumelle-Paulet

The BONUS for leaders positioned more on the continuum of task vs compassion is that kindness can be developed and learnt!

For the sceptics there is evidence-based research and scientific data that shows:

We can change our thoughts, our behaviours, and our ability to thrive in this world by adapting [learning] in ways that result in physiological changes in the brain known as neuroplasticity where new neural pathways are formed and hardwired. Coaching is a powerful way to integrate learning and change, helping to reinforce good practices through actions that support positive behaviours.

The good news is kindness can be taught and ingrained through practice by developing the compassion ‘muscle’ in the brain. When kindness is experienced, this reduces stress and raises the right neurochemicals in our body-brain system to inspire us to move forward to achieve goals and growth.

Developing hard skills that were previously referred to as ‘soft skills’, relate to the human factor such as empathy, compassion, collaboration, communication, a coaching-based leadership approach, etc. These hard skills touch on EQ [managing my emotions] and SQ [managing others’ emotions] and make a difference to all aspects of performance, organisational wellbeing and effectiveness – for people and teams.

Sustained change and growth can be achieved. Empirical research by Richard Boyatzis and associates shows how more powerful results for sustained change is accomplished through coaching for compassion [like positive coaching-style approaches and processes] vs coaching for compliance [ensuring people meet certain behavioural requirements]. What this means for leaders and teams is to focus on people development vs people management as a more effective leadership approach.

I conclude on developing and demonstrating a strategy of kindness with a connection to the bigger picture and aligning with our global collective sustainable development goals.

“In many ways, acting out of kindness is a way to protest the present trend of pursuing happiness by increasing personal consumption and trying to capture as much as one can for oneself. Kindness – the word that is missing from the 2030 Agenda – might be the only means by which we can achieve our goals!”
United Nations

I invite you to connect and commit to acts of kindness in leading yourself and your team to experience a healthier and more meaningful and fulfilling work life.

What can you do differently in this next week?

About the author

Mandy Carlson of ‘Carlson Coaching and Consulting‘ practices as coach, change consultant, and learning facilitator. She is a certified Results Coach through Neuroleadership Institute as well as an accredited coach through Neurozone, and recently studied through Coaches Rising. Mandy is constantly learning through studies and practice of contemporary neuroscience findings, systems thinking, positive psychology, and more. Mandy has an honours degree in organisational psychology and a background in organisational development (OD). She is passionate about empowering teams, leaders and individuals with simple tools to learn and bring about lasting change for wellbeing and effectiveness.

January 20, 2021January 20, 2021 Linky

Guide for Planning and Managing Organisational Change

By Joey McDonald

Guide for Planning and Management Organisational Change — With compliments: Maryville University

Whenever large-scale organizational change is planned and managed by executives, project managers are on the front lines of incorporating those changes. Most employees don’t enjoy the prospect of undergoing large-scale organizational change, especially if it will impact them in any way.

Organizational change is ultimately implemented to make things easier, more efficient, and to improve financial results to enhance the company’s future. Organisations implement changes for a number of reasons. This could include topics like cultural awareness and acceptance, where many companies are taking large-scale initiatives to make workplaces more inclusive. Other reasons for change would be a desire to break into a new field, an overall change in a company’s mission, or implementation of new technology with the goal of streamlining communication.

Many large-scale changes often mean many labour hours being spent on training and changing, rather than work and generating revenue. This could lead to differing opinions from members of the C-suite on why, how, and even if these changes should be occurring. With that in mind, the responsibility falls on the shoulders of project managers to determine what the actual final verdict was regarding the organizational change, and incorporate the same techniques utilized in workflow management into the organizational change management.

Just as some C-suite executives will scoff at certain organizational change requests, many employees will do the same, unfortunately making the organizational change management that much more difficult for project managers. Taking of the gloves might be needed, especially if the organizational change management has been clearly put on the Project/Program Management team (including a Change Manager). If you find yourself in a position of having to lead change, taking a look at this comprehensive guide on Organizational Change Management can prepare you for success in your difficult-but-achievable situation.

The Organisational Change Management Guide cover important aspects; like what Change Management is, why it is important, planning strategies for Change, who needs change and examples of successful and failed transformation cases. This Guide is an excellent read and reference.

August 7, 2020August 7, 2020 Linky

How to Start an Agile Project following a Hybrid Approach

By Linky van der Merwe

As a Project Management Professional and Agile Practitioner, the startup of a new project is one of the most important activities to lead. There is a good chance that if you start well, you will also finish well.

How do you start an Agile project if you are working in an enterprise organization with a mix of projects ranging from the traditional plan-driven (waterfall) projects to agile projects to a more hybrid agile approach?

The purpose of this article is to provide you with guidelines for starting an agile project as an Agile Project Leader. It is based on my own experience as a professional project manager who has made the transition to following an agile approach.

Hybrid Agile

Let’s first clarify what I mean by a hybrid agile approach. Hybrid agile approaches typically combine traditional (predictive) and agile elements. Whereas a blended approach combine two (or more) similar approaches. So, using a combination of Scrum and XP is a blended agile approach since they are both agile to begin with.

According to Mike Griffiths, in his article on Projectmanagement.com, called “Flavors of Hybrid Agile”, he explains that the goal of combining project approaches is to create something better suited for our current environment than using either a pure agile or pure traditional (predictive) approach. He promotes the argument of being smart about the tools we use and to choose the best approaches for the circumstances we face. I have to agree with being pragmatic about this and to apply our efforts where we have the most influence. In the end it’s about the results.

Agile Project Lifecycle

One example of such a hybrid agile approach that I have worked with before, is below.

You start with a phase called Inception and in the case of a really large program, there will be pre-work, sometimes called the Pre-Inception. As expected you will do analysis, developing, testing and deploying in every iteration during Development . You still do development, testing and test automation in every sprint, but instead of releasing to production, you will release to a test environment (sometimes called Acceptance).

You then have a phase for testing that a new solution will work end-to-end, called Stabilization. This is usually applicable in an IT environment where the new solution (system) needs to integrate with multiple existing applications. In normal Agile, a test iteration at then end, is also called a ‘hardening sprint’.

Once the end-to-end testing has been completed, it will be followed by user acceptance testing, also known as UAT, where end-users will test actual business like scenarios to ensure that the new solution is performing as expected. Only when UAT is signed off, the solution is deployed to production during the Deployment phase.

During the Inception phase, you will review the Business Case (in the case of a formal strategic project), confirm the scope, plan for the project (sprints), ensure team members are trained, elaborate the requirements and establish the infrastructure plan, including hardware, software and various environments to work within (development, testing and production environments).

Startup

Typically, there needs to be a Project Kick-off workshop where the Product Vision and Scope of Work is shared with all the stakeholders. On a high level the business requirements, the in scope work, the key stakeholders as well as the agile approach are presented.

Next is the Release Planning where the conditions of satisfaction are agreed, for example the expected timeline for the project, the scope including the Product vision and roadmap, the epics (and user stories), as well as the budget.

The release plan activities will include agreement on the scope, in other words which epics and user stories will deliver the scope. Next you want to gain consensus on user story estimates. Then you need to determine the team’s capacity for completing the work. The activities are explained very well in this picture, adapted from ‘Mike Cohn – Agile Estimation and Planning’

If you are used to looking at a project planning as a process, it will look something like this.

The Team

Another important step in the startup process, is the Team Formation which will consist of several onboarding activities.

With each team that will be part of the project, you want to develop a Team Charter in which the project team’s vision, the objectives, and the team member roles and responsibilities are covered. The team also needs to develop a Working Agreement to agree aspects like:

Rules of communication
Capacity of team
Calendar
respond times for mails, questions
Decision making methods
Interpersonal relationships, & conflict management approaches
How Change Control will be dealt with
Other relevant topics

The Process

Whatever agile approach has been decided on by the Management and Development teams, as fit for purpose based on the context of the organization, it needs to be documented as a process and explained and agreed with the overall team members.

The Tools

One thing that my experience has taught me, is that you need sufficient tools to support your agile process. Many people love Excel, but it certainly won’t be enough. Although it could be a good starting point, there are people who like to export data from electronic systems and use Excel to track the progress of the work. Try to stick to one system that will be the single source of truth, especially if coordination is required among multiple Development teams.

The tools can be as simple as physical white boards with stickies, so that the work in every sprint is visible and the stickies can be moved during daily standups. Impediments can also be clearly indicated so that action can be taken.

The tools can also be electronic task management systems with ‘whiteboards’ that allow for backlog refinement and boards that will make the work visible for teams to share and discuss. There are multiple good tools available in the market today and it’s up to the organization to find a tool suitable for their needs.

Ready, steady, go

At the end of Inception phase, the backlog will be ready and in a healthy state. This means that User Stories are adhering to the INVEST principle (Independent, Negotiable, Valuable, Estimable, Small, Testable), they have acceptance criteria, estimates and meet the Definition of Ready (DOR), based on what was agreed for them to be ready.

The Product Owner(s) will work with the teams to prioritise the work and it will be an ongoing refinement process before every sprint. Feedback will be provided and based on the inspect and adapt principle of agile, there will be continuous improvement in every sprint.

This is a very short synopsis of what it entails to start an agile project successfully. The aim is to give guidance and to provide a logical sequence of steps to be taken. As always, every project is unique, every organization is different, and as an Agile project leader you need to take your context into consideration to decide on the best approach for your situation.

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